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Data Services

WAP/Voice/DATA Analytics Set of products enables operators to create a migrant profile from the data that they had already checked. Furthermore, it provides insights into means of enhancing their direct revenues from certain migrants (both inbound as well as outbound). A call center is one of the outsourcing services which act as a hub to receive calls from the customers. This process of receiving calls from the customer is the inbound service. Inbound call centers promote inbound calls made by customers to gain information, perceive reports, or ask for help commonly called as customer support.

To call the customer with a promotional motive is the Outbound service. The agents summon the customer to service them with updated facilities and information to sell their client's products.

Galactic works with the best telecom operators, delivering services across multiple domains and departments. We help operators leverage and liberate their data to deliver innovative products, improve performances, as well as cost efficiency, and deliver big data insights through high-level analytics.

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Connect with customers and make engagement personal with our simple, programmable communication tools & operator software.

We bring together messaging and call completion services on one consolidated platform to make it as simple as possible for the operator.
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We have extensive experience in replacing a patchwork of legacy VAS systems with our consolidated solution, to give you a robust and futureproof portfolio of VAS services for your customers.

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