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Control Cloud Calls with superior Galactic solutions

Galactic voice application supports you to monitor Cloud Commands and holds the power of top-notch call with global connectivity. It is an all-in-one powerhouse that has been specifically designed for flexibility, instant range, and cost-effective communications. It is the technology that drives your business telephone system to the cloud. It is the smartest way to manage business calls without negotiating on quality and cost.

Cloud telephone systems ensure that the business has scalable and reliable access to centralized business communication without any burden of setting up additional infrastructure. This technology allows you to set up the call centers with zero investments on infrastructure. It facilitates a more streamlined, controlled and well-organized way of communication. It helps in uniting your clients with suitable vendors. You can Keep the accountability, tracking, and security intact.

We are here to build a fully emphasized contact center in minutes, with zero infrastructure or hardware cost. Something that started as an easy technology to empower businesses and customer communication has come a long way. Technology is only as robust as what it is used for. Cloud call Services plays a very important role in companies as it is coming up with cutting-edge solutions to real-world problems with various excellent services.

Use any sequence of the inbound route and queues to effectively support and differentiate your customer service strategies. Proactive outreach is necessary to keep customers occupied, informed and on record whether for appointments, bill payments or any other events and activities.

Have any Questions?

Please feel free to contact us. We will get back to you with 1-2 business days. Or just call us now.

Call Us +91 172 4020151

Mail Us: info@galacticglobal.com

Features

SIP Interface

Launch Galactic Apps with its intelligent voice infrastructure.

Feedback API

Keep track on customers' input estimating the quality of every single call.

Audio Recording

This audio function allows you to store, transcribe and record calls or specific interactions.

Audio Playback

With playback you can always play pre-recorded voice prompts and music.

Conferencing

Host different conferences in a simple and comprehensive way, bridging any combination of client, SIP, and PSTN calls.

Call Queues

Don't make your callers get bored waiting for call queue, building intelligent hold experiences for them.

Usage & Triggers API

Monitor your trigger custom webhooks and live usage.

We are Innovative Tele-Communication, VAS/WAP Services & Cloud Solution Provider

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Our Clients

PARTNERS & SPONSORS

Leading companies increasing revenue with Galactic.

The Smart Way to Engage with Business Customers.

Connect with customers and make engagement personal with our simple, programmable communication tools & operator software.

We bring together messaging and call completion services on one consolidated platform to make it as simple as possible for the operator.
The consolidation of our VAS products reduces TCO by enabling streamlined integration, configuration and maintenance.
We have extensive experience in replacing a patchwork of legacy VAS systems with our consolidated solution, to give you a robust and futureproof portfolio of VAS services for your customers.

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Serving more than 400 million users across various telecom firms in different countries.

INDIA | UAE | NIGERIA | GHANA | BANGLADESH | SRI LANKA

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